Recently I discovered I had enough frequent flyer points to travel to Europe return in business class via Qantas with Emirates. I was so excited as I had only flown business internationally once before and loved it. So, 3 months prior to departure I hopped online to book. This began what I can only describe as a rollercoaster of emotions.

I’m a pretty organised person. When it comes to my work life anyway. I join calls on time. I arrive for meetings early. I prepare well in advance, and don’t like leaving things to chance. Flying then, is not the most enjoyable of experiences for me. But working for a European company based out of Melbourne means long haul flights are part of th...

Part of my daily routine is to review articles and videos from around the world with a focus on small business, the environment, and travel. I keep my searches broad and read varying opinions. (This unfortunately does take quite some effort as many of online news sites use algorithms to only share “similar” stories or those I’ve ”liked”, which c...