Flat Rate Shipping & Free On Orders Over $65
Replacements & Refunds
We take great care in selecting our products, suppliers, and partners, including our shipping partners. However, products may suffer damage during transport. Should our product(s) be damaged during transport to you, we will provide you with a replacement product. Requests for replacement products must be made within 5 business days of receipt of the damaged product, reasonable evidence of the damage must be provided, and the product(s) must be returned in unused condition. In the unfortunate event that you react to one our products, we will offer you a refund of the affected product, subject to you providing reasonable evidence of the reaction to our product within 10 business days of receipt of the product, and provided the affected product(s) are returned to us.
All requests for replacements or refunds must be sent to us by email at email@example.com. Products must be returned to: Pilgrim Packs, PO Box 23125, Docklands, VIC 8012, Australia. We do not reimburse or refund shipping costs. We recommend using a trackable shipping service to track your return shipment to us.
Welcome to Pilgrim Packs
Eco friendly travel products, every day can feel like a holiday
Our quality products are designed for longevity for all the right reasons. Helping you feel good inside and out while inspiring ethical and sustainable travel choices, as you prepare for your next getaway or the every day.
🌱 Relax, refresh and enjoy
🍃 Inspiring eco travel and living
🌱 Eco friendly and functional
🍃 Sustainable hemp, bamboo, cotton